Refund-cancellation policy

EFICOR encourages responsible giving. We acknowledge the use of credit and debit cards as a donation tool, however, it is not our desire for you to incur ongoing debt to provide a gift of giving.

1. Description of EFICOR services 

The facilities and services provided by EFICOR are as follows,

1.1  Payment Gateway: If you are making donations through the payment gateway, you understand that the payment gateway is provided by a third party and governed by the terms and conditions provided by such third party. You are liable in the event you violate any of the terms and conditions of such third party in making your donations. EFICOR shall not be responsible for any such errors or default in making your donations.

1.2 EFICOR is responsible for the cause to which you have donated. EFICOR shall make every effort to ensure that the donation is utilized for the purpose which is specified in the description.

1.3 Utilization of donations and Feedback reports: EFICOR strives to provide a feedback report on the utilization of donations made by you within reasonable time limits. The feedback report time period may vary depending on the nature of utilization of donation.

1.4 Tax exemption certificates: You are requested to go through the tax exemption details displayed in the content of every cause before you make the donation. EFICOR will  ensure to send applicable tax exemption certificates to you within reasonable time limits.

2. Donations

2.1 You can donate to selected causes on EFICOR using a number of payment methods such as credit or debit cards or cheque. Online donations are processed by our Bank  – ICICI Bank Limited through their Payment Gatewayservice provider.

3. Refund Policy:

3.1  All donations made through EFICOR are NON-REFUNDABLE. Please contact EFICOR immediately if there are justifying reasons or circumstances for refund and your case may be reviewed on a best effort basis and decision of EFICOR will be final.

3.2  You will receive an email confirming your donation to the cause. This is the final confirmation of your donation. If you have not received please contact EFICOR immediately.3.3  EFICOR reserves the right at any time from time to time to modify or discontinue, temporarily or permanently the donation facility with or without notice.

If you have questions regarding your gift, or need to discuss your donations, please contact us athq@eficor.org.

 

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